Responsibilities
- Perform clerical tasks including: Training audits, data entry, training schedule upkeep, filing, inter/intra-department communication, and other tasks as needed
- Assist in facilitating various training programs and activities in a fun and upbeat way
- Provide feedback to the HR Training Supervisor to incorporate service initiatives into Orientation
- Collaborate with the HR Training Supervisor to communicate service concerns with department management
- Interface with department trainers and leadership in the field to increase service excellence
- Track compliance trainings and report accurately to department leadership
- Conduct audits in park focused on service excellence
- Assist with any HR Retention efforts including: events, picnics, and assisting in park areas
- Assist with other HR functions including: Team member assistance, cleaning, distribution of uniforms, and various clerical tasks
- Other duties as requested
Qualifications
- Must be 18+
- Training experience facilitating large groups/Comfortable when interacting with large groups
- Excellent verbal and written communication skills, with demonstrated ability to teach a group new concepts or processes
- Must be professional, energetic, able to motivate others, and have a positive attitude
- Must be a self-starter and able to work efficiently both alone and in a team setting
- Strong teamwork skills and ability to work productively across various departments
- Strong work ethic with the ability to work well under pressure and multi-task
- Flexible schedule required including weekdays, nights, weekends, and holidays
- Ability to demonstrate effective written communication to include reports, tracking systems, file notes, e-mail correspondence, facsimile correspondence, and other required methods
- Ability to maintain objectivity in times of pressure
- Must be able to sit, stand, bend, and walk for extended periods of time. Must be able to lift, push, or pull 50lbs with or without assistance
- Must have a working knowledge of Microsoft Office, Outlook, Word and Excel; Access experience preferred
- Must be able to handle documents, issues, and conversations with extreme confidentiality
- Must possess excellent organizational skills and be able to handle multiple projects simultaneously
- Must be able to use independent judgment and effectively prioritize various tasks
- Must be able to positively communicate effectively in English both verbal and written
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