As the Full-Time Area Manager- Operations at Six Flags Fiesta Texas, you will play a critical leadership role in ensuring the safety, efficiency, and overall guest experience within Rides, Park Services, Front Gate and Aquatics Operations. You will lead daily operations, set the standard for performance and safety excellence, along with fostering an environment that is clean, welcoming, and fun.
Your leadership, confidence, and attention to detail will directly impact guest satisfaction and employee success. Through strong communication, hands-on coaching, and consistent accountability, you will inspire your team to uphold the highest standards of safety and service. If you’re ready to take the lead in a fast paced, high energy environment where safety and unforgettable experiences go hand in hand, we invite you to apply.
HOW YOU WILL DO IT:
- Oversee Day-to-Day Operations: You'll take charge of the day-to-day operations of the park's aquatic facilities, ensuring everything runs like a well-oiled machine.
- Supervise Operational Activities: Directing operational activities within designated areas, you'll meet the needs of both guests and staff while maintaining a positive atmosphere.
- Cultivate a High-Performance Team: Building a positive, high-performance team culture will be a priority, enhancing retention rates and fostering a sense of camaraderie among team members.
- Provide Mentorship: Offering mentorship to all team members, you'll support their goal achievement through positive communication and coaching.
- Adhere to Standard Operating Procedures: Ensuring strict adherence to all standard operating procedures related to slides and attractions, you'll adapt procedures as waterpark operations evolve.
- Engage in Advanced Planning: Advanced planning will be key to effectively managing volume, sales, and throughput in all areas, optimizing the guest experience.
- Drive Performance Enhancements: Developing action plans and analyzing data/trends, you'll drive ongoing performance enhancements and reduce incidents.
- Maintain Compliance: You'll maintain compliance with Ellis & Associates and corporate aquatics policies and standards, keeping accurate records as per Six Flags and Ellis & Associates policies.
- Coordinate Training: Coordinating and conducting department certification, orientation and ongoing on-the-job training, you'll ensure every team member is well-prepared.
- Approach Problem-Solving: Approaching problem-solving and difficult situations with a composed and attentive demeanor, you'll find effective solutions.
- Recruit and Train Staff: From recruitment to training and scheduling, you'll oversee all aspects of staff management with precision and organization.
- Foster Interdepartmental Communication: Fostering effective communication with other departments, you'll optimize guest service efficiencies.
- Contribute to Fiscal Goals: Assisting in the preparation, implementation, and evaluation of fiscal budgets and labor optimization efforts, you'll contribute to the financial success of Six Flags Fiesta Texas.
- Commit to Safety Standards: Demonstrating unwavering commitment to safety standards, you'll prioritize the well-being of both guests and staff.
- Meet Sales Targets: Consistently meeting or surpassing established sales and service targets, you'll play a crucial role in the growth of Six Flags Fiesta Texas.
- Act as Manager On-Duty: Stepping in as Manager On-Duty as needed, you'll ensure operations run smoothly for your department and division.
