Banquet Manager, Full Time - Sawmill Creek Resort

Job Status/Type: Full-time, year-round

Position Level: Mid-Level

Shift/Schedule Requirements: Ability to work various shifts and days including nights, weekends and holiday periods to meet business needs.

The Banquet Manager is responsible for overseeing and hosting galas, weddings, conventions, and other large events to provide clients with unforgettable experiences The job duties include communicating with the banquet sales team, culinary team, and banquet associates to make sure all needs of the client are met, determining the number of associates needed for each banquet event, and planning the layout of the venue to maximize efficiency of the event.

The ideal candidate for this position must have extensive experience in managing large dining and meeting events, delivering services that anticipate and meet the client’s needs, and must strive to provide exemplary hospitality.

Benefits:

• 3 weeks paid vacation (6 sick days, 8 paid holidays)
• Several medical coverage options to fit your needs best
• 401K match
• FREE entry to ALL our parks and water parks!

Perks:

• Complimentary tickets for friends and family
• Discounts on food and park merchandise
• Full-time and part-time employee events and gatherings

Responsibilities:

• Coordinate details of a Banquet Event Order (BEO) with the banquet sales team, culinary team, and banquet associates
• Plan the venue layout according to the number of guests and type of event
• Determine the number of associates required for an event
• Supervise the placement of tables, chairs, table settings, and serving stations to make sure they are placed properly
• Consult with the culinary team to discuss the timing of the meal courses being served
• Oversee the seating of guests, serving of meals and beverages, and the quick clearing of tables
• Manage the availability of beverages for banquet events
• Prepare work schedules and complete documentation on time
• Answer client questions and accommodate special requests when necessary

• Accredited certificate or diploma in Catering, Culinary Arts, Hospitality, or a similar field is preferred
• Bachelor’s degree in Hospitality and Culinary Arts is preferred
• 3-5 years of experience in banquet management or a similar field
• Knowledge of catering management software, such as Better Cater, TripleSeat or Caterease
• Ability to plan banquets, manage budgets and meet deadlines
• Collaboration with multiple hotel and F&B departments within the resort
• Supervise banquet venue associates
• Extensive knowledge and experience with catering equipment and venue requirements
• In-depth knowledge of best practices in the hospitality industry
• Exceptional Interpersonal and communication skills
• Ability to work nights, weekends, and holiday periods to meet business needs
• Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law
• Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education, and personal references, per Company policy, unless prohibited by federal, state, or provincial law